We have reduced the number of customers that we can accept inside the play centre at a time and adjusted our opening times to shorter play sessions.
We have increased our cleaning regime during the day and in between play sessions. Our staff will be sanitising the play equipment and high touch points, along with tables, chairs and crockery throughout the day.
Compulsory temperature checks will be completed on arrival, and you are recommended to sanitise your hands on entry. New sanitising stations are also available for your use throughout the playbarn.
Where possible we ask that a one way system is followed around the playbarn and play equipment, we have marked the direction on the floor to guide you.
Contact sheets are provided to record information in line with the NHS Test and Trace Service. All records collected are held accordingly to GDPR guidelines for 21 days.
To maintain social distancing, we ask that only two customers are in the queue at a time. If possible we ask that you use contactless payments, there is no minimum spend!
Our admission and hot drinks loyalty schemes are temporarily suspended to limit the amount of contact between you and our staff. We will not be issuing or updating loyalty cards at this time.
We are operating a tray system to deliver your order, minimising the amount of contact with your food between our kitchen, servery and your table. We also ask that you clear your used crockery from your table to our Dirty Crockery collection point, this reduces our proximity to your table for yours and our safety.
Where possible we ask that you maintain a social distance from other families and our staff
Face coverings are encouraged where social distancing isn’t possible - the UK Government asks you to wear a face covering inside all indoor venues.
We do not ask you to wear one on the play frame or while eating or drinking.
Please be advised that some customers may be exempt from wearing a face covering.
Thank you for your co-operation during this time.
We hope to see you soon at Panda-Monium 🐼💚